AT&T-Fiberbroadband-TMF621
TMF621 Resolved Trouble Ticket
PATCH: ../troubleTicket
| Field Name | Type | Mandatory | Description |
|---|---|---|---|
| Id | String | Yes | ATT Ticket Number |
| externalId | String | Yes | External system reference |
| status | String | Yes | Ticket status |
| statusChangeReason | String | Yes | Ticket Status reason |
| relatedParty | Complex Type | Yes | Party id/Name |
Response
| Code | Status |
|---|---|
| 200 | Updated |
| 400 | Bad Request |
| 401 | Unauthorized |
| 403 | Forbidden |
| 404 | Not Found |
| 405 | Method Not Allowed |
| 409 | Conflict |
| 500 | Internal Server Error |
Resolved Trouble Ticket Format
{
"id": "string",
"externalld": "string",
"status": "string",
"statusChangeReason": "string",
"relatedParty": [
{
"id": "string",
"name": "string",
"@referredType": "string"
}
]
}
Resolved Trouble Ticket Example:
{
"id": "${ID}",
"status": "6",
"statusChangeReason": "Service Restored",
"relatedParty": [
{
"id": "${OAP_ID}",
"name": "${OAP_Name}",
"@referredType": "RelatedParty"
}
]
}